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The GoodMaps App – Client FAQ

GoodMaps Announces an Exciting New Look.

As one of our valued customers, we're delighted to share some exciting news with you. Since 2019, GoodMaps has been at the forefront of indoor navigational routing with the GoodMaps app. We've been diligently listening to and gathering feedback from both users and customers. We're thrilled to unveil the culmination of this work and highlight some of the exciting new features.

What Do You Need to Know?

The new GoodMaps app is a fully redesigned experience with enhanced features. We've overhauled our coding approach and are transitioning from OSM to IMDF for map production. This new app not only provides a better experience for end users but also makes managing your venue's map more efficient.

Key app Changes:

  • All-New Visual Experience: Redesigned from the ground up, the app is now more intuitive, clean, and simple to use. With a visual map, users can understand a venue's layout in a conventional manner. Directions are illustrated, allowing users to interact with the map to get directions quickly and efficiently.
  • Enhanced Navigation: The guesswork is eliminated as users can see the venue's layout before arriving. Routing is simplified with visual directions, complementing spoken instructions.
  • Coming Soon - UX Changes: We're continuously improving and are excited to confirm that an augmented reality navigational experience is among the additional features our end users will benefit from in the coming months.

When Is the New App Available?

We will start migrating customers to our new app in mid-2023. The process is seamless and requires no involvement from you. Since the new app utilizes a new architecture, we need to migrate venue maps to the IMDF map standard. We will coordinate with you in advance to discuss the transition period and address any questions. Due to the migration process, we will convert venues sequentially based on customer acquisition dates and specific timing requirements.

Things to note:

  • Once your map is converted to the IMDF format, end users running the old app will need to download the new app to continue benefiting from GoodMaps technology within your venue.
  • We will add a popup notification within our legacy Explore app to inform users to download the new app as we approach the final migration date.

What Do We Need from You?

The great news is that our technology is backward compatible, so you won't need to do anything to take advantage of these improvements. There will be no change in your annual license fee. We will coordinate with you to determine a date for converting your building and enabling the new navigation app within your venue.

Be on the lookout for updates, be ready with any questions when our team reaches out, and we look forward to sharing our latest evolution in navigational technology with you.