GoodMaps was designed with accessibility at the forefront.
Review
GoodMaps designs, and design system underwent a thorough review by our accessibility consultant to ensure compliance with screen readers and address UI issues such as color contrast and button size. Based on this feedback, our design team implemented necessary changes.
Design
Throughout the design process, our UX team regularly consulted with two internal Subject Matter Experts (SMEs) who are blind or visually impaired. These SMEs, possessing expertise in product design and technology, played a significant role in influencing the app’s development from concept to final design.
Research
In the early stages of our research, we conducted prototype testing with individuals representing various disabilities, including quadriplegia, chronic illness requiring frequent hospital stays, and individuals identifying as anxious travelers. These tests were crucial in validating that the app’s design caters to a diverse range of users.
GoodMaps has also conducted extensive research with more than 145 users across multiple phases. Research participants include individuals who are blind, have low vision, have mobility impairments, and/or identify as anxious travelers.
Following the research phase, our team incorporated user feedback to improve and enhance the app experience, with a particular emphasis on ensuring accessibility for all.